Job Description
Position Overview:
We are seeking an enthusiastic and customer-focused Leasing Agent to join our team! As the first point of contact for prospective residents, the Leasing Agent plays a vital role in creating a welcoming environment and maintaining high occupancy levels through exceptional leasing and customer service.
Key Responsibilities:
Greet prospective residents, provide property tours, and highlight community amenities
Respond to leasing inquiries via phone, email, and in-person with professionalism and urgency
Guide applicants through the leasing process, including application, screening, and lease signing
Maintain accurate records of leads, traffic, and leasing activity in property management software
Assist with marketing efforts such as online postings, social media updates, and outreach campaigns
Conduct market surveys and maintain up-to-date knowledge of competitors
Ensure the model unit, leasing office, and common areas are clean and show-ready
Deliver outstanding customer service to current residents and address concerns promptly
Support property management with daily operations as needed
Qualifications:
Previous leasing, sales, or customer service experience preferred (Multifamily housing experience is a plus)
Excellent communication and interpersonal skills
Strong sales and closing skills
Professional appearance and demeanor
Proficient with computers and property management software (e.g., Yardi, RealPage, etc.)
High school diploma or equivalent required
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