Jaguar Land Rover Cape Fear Service Advisor job at AUDI JLR LOTUS BMW MOTO Wilmington, NC, US

Job Description

SERVICE ADVISOR

As a Service Advisor, you’ll be at the forefront of the automotive industry, promoting the most innovative parts and accessories available on the market today, and working with the latest in diagnostic technology in a state-of-the-art environment. Reporting to the Service Manager, you will be responsible for coordinating customer vehicles for servicing, ensuring high levels of customer satisfaction and maximizing departmental profitability. Benefits Health, dental, vision insurance 401k match Paid time off Growth opportunities Paid holidays Close to the beach Competitive pay Employee discount program Responsibilities Making appointments, processing repair orders, quotes and invoices Providing customer support via phone and face-to-face at the dealership Qualifying customer problems and logging them for technicians to review Ensuring customer approval for all remedial work to be carried out Promoting our range of vehicle parts and accessories Internal coordination of service work to adhere to commitments made to customers Estimating costs and time for work to be carried out, and maintaining customer contact to ensure smooth delivery of vehicle Qualifications Prior experience as a service advisor or service writer required Candidates MUST possess above-average phone and communication skills Must bring a positive, upbeat attitude to this role and be completely comfortable upselling clients on products and services Excellent follow-up and follow-through skills to ensure client satisfaction Must have the ability to communicate technical information in non-technical terms to clients Ability to evolve and adapt to changing business needs We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. AUDI JLR LOTUS BMW MOTO

Job Tags

Holiday work, Local area,

Similar Jobs

Polysonics

Acoustic Consultant Job at Polysonics

...of the top 6) and developers across most commercial end markets (Education, Government, Hospitality, Healthcare, Courthouses, Performing Arts). We're seeking an Acoustic Consultant to join our team and provide expert acoustical design and consulting services for...

Kaleidoscope Family Solutions, Inc.

Direct Support Professional (DSP) Job at Kaleidoscope Family Solutions, Inc.

...Posted: 04/30/2025 Category: Direct Care Services Education:... ...experiences. The individuals we support are in need of dedicated,... ...and reliable Direct Support Professionals eager to make a difference in... ...Direct Support Professional (DSP) Class: One-on-One Type: INDEPENDENT...

Epsen Hillmer Graphics Co.

Offset Litho Press Operator Job at Epsen Hillmer Graphics Co.

...If so, we would love to have you join our team as a motivated Offset Litho Press Operator! As an adaptable, results-driven individual... .... The hours, once trained, will be 2nd or 3rd shift hours.RUN PRINTING PRESS: Responsible for the overall operation of the printing press...

Jewelry Design Of Lady lake Inc

Bench Jeweler Job at Jewelry Design Of Lady lake Inc

...Job Description Job Description We are looking for a jeweler that is artistic and creative in making unique and artistic custom pieces of fine jewelry for 1 of our 2 locations. Responsibilities will include, but not limited to; Insuring proper assembly, smoothing...

Recreational Equipment, Inc.

Director, Digital Product Design (Washington) Job at Recreational Equipment, Inc.

...Overview REI is a different kind of company. As a co-op, we put purpose before profits and act in the long-term interests of our members. We believe time outside is fundamental to a life well lived, and as a member of the User Experience team, youll contribute to...