Job Description

LDW Community Administrator/Covenants Officer 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Dunes West Property Owners Association Architectural Review & Community Management | Experienced in Customer Relations, Property Standards & Bilingual (English/Spanish) This position has responsibility for four of the Dunes West neighborhoods: Ellington Woods, Cypress Pointe, Palmetto Hall, and The Gates, in addition to the rest of Dunes West. Reporting to the General Manager of Dunes West Property Owners Association, the incumbent deals with covenant enforcement, and responds to Owners and Residents in the neighborhoods. The computer systems, accounting structure, standards and procedures will be the same as the rest of the Dunes West Property Owners Association (DWPOA). The position is part of a team provided by the management company used by DWPOA to manage operations in Dunes West. In the administrative and covenant areas of responsibility, this position is the primary person for contact, initial setup, response to requests from Owners/Tenants.

• Provides administrative support to staff, Board members, Committee members and others as directed by the General Manager, including but not limited to typing and the preparation of reports and creating/editing spreadsheets.
• Primary backup for Front Desk.
• Maintains property owner listings, property files and implements owner and address changes on a continuous basis (SmartWebs, website). Scan necessary information into unit owner folders and SmartWebs, as needed (when an owner moves in or documentation is received from closing attorney).
• Maintains information on tenants and leases for those properties which are rented.
• Adds notes in SmartWebs daily.
• Responds to Owner complaints and do covenant violations inspections and reporting (using Smartwebs). Provide bi-monthly summaries to the BOD on covenant violations and any recommended fines.
• Supports the semi-annual assessment mailings.
• Works with the ARB Coordinator on ARB violations.
• Maintains & posts the announcements on the message board.
• File and notate returned mail.

Covenants Responsibilities are as follows:

• Follow Covenant workflow documentation.
• Review daily covenant violations in queue.
• Track parking tickets and issue violations.
• Respond to owners in a timely and professional manner.
• Prepare and present bi-monthly covenant reports for the Board of Directors.
• Update bi-monthly power point: Include pie chart to show violation activity for the month, any appeals or concerns turned in, and any important updates to inform the board.
• Send fine letters according to BOD meeting, confirm charges in SmartWebs.
• Propose updated covenants, rules and regulations and/or procedures to the Board of Directors (as needed) EX Updated Commercial Vehicle Policy
• Train, supervise, and communicate with Security Personal dedicated to covenant enforcement (ensure picture quality is of standard, they are performing an adequate number of violations, following covenant standards)
• Perform necessary inspection not done by the Security Personal or subjective inspections.
• Run compliance report bi-monthly & either close or escalate violations where appropriate.
• Verify all Stage 3 violations are still open the morning of the board meeting.

This is a full-time position. A bachelor’s degree is preferred but not necessary. In addition to normal office systems (Microsoft Office) we use a variety of HOA/POA software products for which we will provide training (Smartwebs, DW website, and others). Desired skills include customer service, communication, teamwork, problem solving, empathy, patience, and kindness. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Information Technology Referrals increase your chances of interviewing at Dunes West Property Owners Association by 2x Get notified about new Administrator jobs in Charleston, SC . 24-25 SY- Senior Systems Administrator - Security - 240 Days Charleston, SC $60,000 - $70,000 2 weeks ago Charleston, SC $60,000 - $70,000 2 weeks ago Systems Administrator IV - Charleston, SC Charleston, SC $67,000 - $110,000 1 week ago Mount Pleasant, SC $50,000 - $58,000 2 weeks ago Charleston, South Carolina Metropolitan Area 1 month ago MUSCP - Ambulatory Office Manager - MUSC Health East Cooper We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Dunes West Property Owners Association

Job Tags

Full time, Day shift,

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